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Why We Are The Best
In the electrical business you have a visual disadvantage. People just can't see how good you are. However, what they do see is the way that it gets done.
Wiremasters is defined by our level of customer service. Whether it's our prompt attention from the moment you call until the final house inspection, customer service is what defines the company. As a matter of fact, our extreme focus on customer service and individual needs are as well defined as the work orders we work from.
Excellent Work - word on the street is a very powerful ally. And we are lucky to say that our customers, and vendors are our greatest ambassadors. Since the inception, Wiremasters has made sure of one thing - excellence in all aspects of our work. Since 1986, we have made some amazing relationships. These relationships have been made based upon delivering the highest level of quality and perfection in everything we do. At the end of the day, it's all about the work. And we say with the utmost confidence that our work is indeed above company standards.
Listen to Our Customers - We take great pride in understanding your specific goals of your home or business project. All of our team members have been trained to be good listeners. We pledge to constantly strive for a complete understanding of what you hope to accomplish and to work with you to meet your goals.
We're With You All The Way - From the moment you call Wiremasters, our team ensures that each and every detail of your project is taken care of with the utmost care and attention. Throughout the duration of your job, you will always know where you are in the process. Next to doing an amazing "electrical job", the comfort you get from knowng that every detail is covered is quite reassuring.
Our Team - We do everything in-house. Everyone who works on your job is part of the Wiremasters team. With our immaculate trucks on the road, our crews insure that everything gets done the Wiremasters way. They are responsible for each and every aspect of the job, from beginning to end. It's not unusual to see management just "stopping by" to see how the job is going.
Customer Education - Many electrical projects like a new electrical installation are "once-in-a-lifetime" decision. Our goal is to help select the best direction for your project. Our team is equipped with a comprehensive array of product samples and educational information to assist you in this important decision.
The Latest and Greatest - we use only the finest tools and materials on the job. When there is something new on the market, we're the first to get it. We're big believers in using the best technology available in the marketplace. Not only does it make our crews more efficient, but it also gives you a superior finished product.
Vendor Benefits - Because of the outstanding relationship and volume of business with our vendors, we're pleased to pass on favorable pring on goods and materials. We only work with the best in the business and are pleased to have some of the industry's top names in your home.
Expert Electrical and Design Assistance - Our continued philosophy of delivering excellence, personal service and satisfaction has resulted in a very happy client list, incomparable within the electrical repair industry.
Location - Our corporate office is conveniently located right in the heart of Kendall, allowing easy access to all of our key markets.
Fiscal Responsibility - Our estimates are fully transparent. This means no hidden charges or "added costs" throughout the repar and installation process. As a matter of fact, we consider fiscal responsibility to be a true sign of craftsmanship and quality.
Deadlines - We revere deadlines and schedules. It's pretty simple - when we say we're going to do something, we do it, and on time. Whether it's installing a new electrical panel or repairing an outlet, our respect for deadlines is an extension of the respect you have confided in us to build or renovate your home.
Safety - As they say safety is job one. All Wiremasters employees are as tuned into safety as they are with repair and installation . They use appropriate personal protective equipment including, but not limited to, eye protection etc.
Satisfaction Guarantee - If there is a problem with the repair or installation, we'll return to the job and do whatever is required to gain your satisfaction. We believe that ensuring customer satisfaction is the right way to do business! And, we want your recommendations to others. We're proud of the work we do and who we are.
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